Admin Escalations 20fcb045-9a8f-4a03-bb18-c8f1ce5e45d2
STUB-MSSFZ5RL · normal priority · New · Neutral opened 23d ago

Student: hi Assistant: Hey! Happy to help. What finance questions can I help you with today? Student: forms? Assistant: Which specific form are you looking for? A few common finance-related requests include: - **Fee refunds / excess fee transfers** - **e-Invoicing profile / tax info updates** - **General fee or payment enquiries** Most student finance requests and submissions are handled directly through the **Finance Helpdesk portal** [1]. Let me know what you're trying to submit or apply for, and I can point you in the right direction! Sources: [1] Reading your fee statement - Finance, Monash University Malaysia — https://www.monash.edu.my/finance/reading-your-fee-statement

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hi
AI
Hey! Happy to help. What finance questions can I help you with today?
AI
forms?
AI
Which specific form are you looking for? A few common finance-related requests include: - **Fee refunds / excess fee transfers** - **e-Invoicing profile / tax info updates** - **General fee or payment enquiries** Most student finance requests and submissions are handled directly through the **Finance Helpdesk portal** [1]. Let me know what you're trying to submit or apply for, and I can point you in the right direction! Sources: [1] Reading your fee statement - Finance, Monash University Malaysia — https://www.monash.edu.my/finance/reading-your-fee-statement
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