Admin Escalations 2e9e6f57-f028-4af8-a563-01b861c0ed33
STUB-MT9S65NC · normal priority · New · refund · Neutral opened 11d ago

Student asking about refund and transcript impact for withdrawing a unit, needs census date confirmation.

AI summary

The student is inquiring about tuition fee refund eligibility and academic record implications when withdrawing from a unit. The bot provided general rules and census dates for upcoming teaching periods, but requires the student's specific unit and teaching period details to confirm exact deadlines and fee adjustments.

Conversation
AI
It depends on whether you withdraw before or after the **census date** for your teaching period: * **Before the census date:** Yes, you won't be charged for the unit [1], [2]. If you've already paid the fees, the amount will be adjusted on your fee statement and carried forward as a credit to offset your future tuition fees [1], [3]. The unit will also not show up on your academic record [2]. * **After the census date:** Generally, no refund is provided if you withdraw after the census date has passed [1]. The only exception is if you experienced unexpected, severe circumstances beyond your control (like a serious illness), in which case you can apply for a refund or fee remission under special circumstances [1]. Do you know which teaching period or semester the unit belongs to? I can help you check the census date. Sources: [1] Student Fees Refund Procedure — https://publicpolicydms.monash.edu/Monash/documents/1909252 [2] Principal Dates for Monash University Malaysia - Monash University Malaysia — https://www.monash.edu.my/student-services/student-admin/principal-dates-for-monash-university-malaysia [3] SST Info - Finance, Monash University Malaysia — https://www.monash.edu.my/finance/sst-info
AI
The last date to drop a unit without paying is the **Census Date** for that semester [1]: * **Semester 1 (S1-01):** 31 March 2026 [1] * **Semester 2 (S2-01):** 31 August 2026 [1] * **Full-year (FY-01):** 6 May 2026 [1] ### How it affects your academic record / transcript: * **Before or on the Census Date:** The unit is completely removed — it **will not appear** on your academic record or transcript, and you won't be charged [1]. * **After the Census Date (up to the Withdrawn deadline):** You will still be charged the fees, and the unit will show on your record as **Withdrawn (WDN)** [1]. * **Late withdrawal (after the Withdrawn deadline):** You will be charged, and the unit will show on your record as **Withdrawn Fail (WN)** [1]. Which semester/unit are you currently looking to drop? Sources: [1] Principal Dates for Monash University Malaysia - Monash University Malaysia — https://www.monash.edu.my/student-services/student-admin/principal-dates-for-monash-university-malaysia
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