STUB-DEMO-005 · normal priority · New · invoice · Neutral opened 20h ago
EPF withdrawal under Akaun II for tuition — needs an official invoice in his name with the EPF wording.
AI summary
Student needs an EPF-format tuition invoice for Akaun II withdrawal. Standard request — generate from SAP, post to student portal or email PDF.
Conversation
David Chong · 20h ago
I want to withdraw from my EPF Akaun 2 to pay my tuition. EPF needs an invoice in a specific format. Can you help me get one?
AI · 20h ago
Yep — this is a routine one. EPF (KWSP) typically requires an invoice that shows the student's name, IC, programme, the academic period covered, and a statement that it's for tuition fees [1]. MUM's finance team issues these on request. I don't have access to your account from here to generate one, so I'll escalate this to the team — they'll prepare the invoice in the EPF-accepted format and send it to you. OK to escalate?
Sources:
[1] EPF Documents / Financial Support — https://www.monash.edu.my/finance/financial-support
David Chong · 20h ago
Yes thanks
Reply to student
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