Student: hi Assistant: Hi there! How can I help you today with your Monash Malaysia finance questions? Let me know what's on your mind — whether it's fees, reading your statement, SST, refunds, or key dates. Student: forms? Assistant: Are you looking for a specific finance form? Most finance requests and submissions at Monash University Malaysia are handled online through the Finance Helpdesk [1]: - **Submitting proof of payment:** If you paid via bank transfer, direct bank-in, or ATM deposit, you submit your payment advice through the Finance Helpdesk portal [2]. - **Refund requests:** Written applications or enquiries for fee refunds are submitted for review by the Finance team [3]. - **E-Invoice requests or questions:** Inquiries or updates regarding your e-invoices are submitted under the E-Invoice section of the Finance Helpdesk [4]. - **Course application forms:** Prospective students can access admissions forms on the Monash application portal [5]. Could you let me know which form or process you need help with? Sources: [1] Reading your fee statement - Finance, Monash University Malaysia — https://www.monash.edu.my/finance/reading-your-fee-statement [2] 🏦 Online Banking / ATM Cash Deposit / Bank Transfer / Direct Bank In - Malaysia — https://www.monash.edu.my/study/apply/application-form/fee-payment-methods/over-the-counter2 [3] Student Fees Refund Procedure — https://publicpolicydms.monash.edu/Monash/documents/1909252 [4] E-Invoicing - Finance — https://www.monash.edu.my/finance/e-invoicing [5] Fee payment methods - Monash University Malaysia — https://www.monash.edu.my/study/apply/application-form/fee-payment-methods Student: do you accept cheque? Assistant: Yes, cheque payments are accepted via Direct Bank-In to HSBC Bank Malaysia Berhad [1]. Here are the account details to use for the deposit: - **Beneficiary Name:** Monash University Malaysia Sdn Bhd [1] - **Beneficiary Bank:** HSBC Bank Malaysia Berhad [1] - **Beneficiary Account Number:** `001820` followed by your **8-digit Student ID number** (each student has a unique direct bank-in account based on their ID) [1] Once you have deposited the cheque, make sure to submit your deposit slip or payment advice via the Finance Helpdesk so the team can verify and credit it to your account [2]. *(Note: Due to bank system limitations, HSBC account holders are advised to use JomPAY instead [1].)* Does that help, or do you have any other questions about paying your fees? Sources: [1] Fee payment methods - Monash University Malaysia — https://www.monash.edu.my/finance/fees/payment-methods2 [2] 🏦 Online Banking / ATM Cash Deposit / Bank Transfer / Direct Bank In - Malaysia — https://www.monash.edu.my/study/apply/application-form/fee-payment-methods/over-the-counter2