STUB-MSSH5FJQ · low priority · New · other · Neutral opened 23d ago

Student: hi Assistant: Hi there! How can I help you today? If you have any questions about fees, payments, SST, refunds, or key dates, just let me know. Student: forms? Assistant: Which specific form are you looking for? Here are a few common ones students usually ask about: - Fee Refund / Remission of Debt: Applications for a refund or remission of debt under special circumstances are submitted via an online form [1]. - Finance Enquiries & E-Invoicing: General finance requests or e-invoice enquiries can be submitted through the Finance Helpdesk portal [2]. - Course Applications: Study applications are submitted through the online admissions portal [3]. Let me know what you're trying to do, and I can point you directly to the right form or process! Sources: [1] Student Fees Refund Procedure — https://publicpolicydms.monash.edu/Monash/documents/1909252 [2] E-Invoicing - Finance — https://www.monash.edu.my/finance/e-invoicing [3] Student Fees Policy - Finance, Monash University Malaysia — https://www.monash.edu.my/finance/fees/student-fees-policy

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AI summary

The student submitted a vague query asking generally for 'forms' without providing any context. The bot asked for clarification regarding the specific form needed, but no further details were provided before escalation.

Conversation

Hi there! How can I help you today? If you have any questions about fees, payments, SST, refunds, or key dates, just let me know.

forms?

Which specific form are you looking for? Here are a few common ones students usually ask about: - **Fee Refund / Remission of Debt:** Applications for a refund or remission of debt under special circumstances are submitted via an online form [1]. - **Finance Enquiries & E-Invoicing:** General finance requests or e-invoice enquiries can be submitted through the Finance Helpdesk portal [2]. - **Course Applications:** Study applications are submitted through the online admissions portal [3]. Let me know what you're trying to do, and I can point you directly to the right form or process! Sources: [1] Student Fees Refund Procedure — https://publicpolicydms.monash.edu/Monash/documents/1909252 [2] E-Invoicing - Finance — https://www.monash.edu.my/finance/e-invoicing [3] Student Fees Policy - Finance, Monash University Malaysia — https://www.monash.edu.my/finance/fees/student-fees-policy

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